8 steps to growing happy wedding photography clients

September 03, 2013  •  Leave a Comment

This is our 8-step list on how we keep our wedding photography clients happy.
I know, it’s long. Thank goodness for Jolie, my superstar assistant, when it comes to helping me conquering this list!
I know the last thing you want to do after shooting a wedding is work more. So, on the day after, soak your feet, walk the dog, enjoy the sunshine and rest. On the next day remember how much fun the wedding was and that you want more and start this list.

wedding flowers, french, blue, hydrangeas, wedding photos, reception, details

wedding flowers, french, blue, hydrangeas, wedding photos, reception, details, growing

1. Make slideshow or Post day of slideshow to blog with open still photo and our logo on the last page.
1a. Post to their FB, “Thank you and here is the link to your Online Gallery where we will post your wedding photos once they’re ready. Be sure to share this with friends and family.”
2. Send email to client saying, “You’re photos are ready, now choose x # of photos for album design”.
3. Burn a proofing DVD to mail to client.
4. Create album design (with our logo/contact info on last page).
5. Do album layout w/ client (might need to meet to choose cover, paper, cover photo etc.)
6. Order album. Order one for our expo and or the venue? Order something unexpected for the client.
7. Wrap album in beautiful packaging. Hand deliver or mail to client.

Give them a big hug and have a feeling of loss knowing that you’re wedding time with them is done but remind yourself that you’ll see them again when their friend books you for their wedding and smile.


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